Ernest Sports Return Policy
Ernest Sports does not accept a return without prior approval and the issuance of an RA (Return
Authorization) number. Once approved and issued the RA number must be posted on the outside of the
package and on a note inside. Ernest Sports reserves the right to either remotely repair or replace the
ES16 if deemed necessary before any refund option may be exercised. The Ernest Sports ES16 Tour golf launch monitor may be returned within 30 days from ship date for a refund of the purchase price, less shipping and restocking fees. Return shipping is the responsibility of the customer including the risk of loss. Unless the product is defective, Ernest Sports may charge up to a 15% restocking fee of the
purchase price, plus any sales tax.
If software licenses have been downloaded they are not returnable. Any non-defective equipment
purchased from Ernest Sports is not returnable.
Call Ernest Sports at 855-354-4653 for information on the repair of your Ernest Sports product. With approval, Ernest Sports will issue a RA#. All repairs must have a RA# clearly marked on the outside of the box. Inside the box and along with your RA#, be sure to include a phone number, return address and brief description of the issues you are experiencing with your unit.